Last Updated: 18 March, 2024
Welcome to Humsafar Cab Service - Travels and Taxi Services! By using our website, mobile application, and services, you agree to abide by the following terms and conditions. Please read them carefully before booking a ride with us.
"Company" refers to Humsafar Cab Service - Travels and Taxi Services. "User" or "Customer" refers to any person using our services. "Driver" refers to the independent contractor operating the cab. "Service" refers to the transportation services provided.
- Customers must provide accurate information while booking a ride.
- The company reserves the right to cancel bookings due to unavailability or unforeseen circumstances.
- Users must be at the pickup location on time.
- Bookings can be made through our website, mobile app, or customer support.
- Customers can cancel bookings before the ride; late cancellations may attract a fee.
- If the driver does not arrive within the stipulated time, customers can cancel without a penalty.
- The fare is calculated based on distance, time, and service type.
- Payment can be made via cash, credit/debit cards, or online payment methods.
- Additional charges may apply for tolls, parking fees, or waiting time.
- Users must follow safety guidelines and driver instructions.
- Any damage to the vehicle caused by the user will result in additional charges.
- Users must not carry illegal substances or engage in unlawful activities during the ride.
- Drivers must follow traffic laws and ensure passenger safety.
- Drivers must maintain a professional attitude toward customers.
- The company is not responsible for personal belongings left behind in the cab.
- The company is not liable for delays due to traffic, weather, or unforeseen circumstances.
- The company is not responsible for any direct or indirect damages, including loss of business due to service disruptions.
- Users agree to use the service at their own risk.
- We collect and store personal data as per our Privacy Policy.
- Personal information will not be shared with third parties except as required by law or for service improvement.
- Any disputes should be reported to customer support for resolution.
- Legal disputes will be governed by the laws of Lucknow, Uttar Pradesh, India.
- The company reserves the right to update these terms at any time.
- Users will be notified of significant changes via our website or mobile app.
For further assistance, contact us at:
Email: contact@humsafarcabservice.com
Phone: +918052333300
Website: https://humsafarcabservice.com